Company & Privacy Policy

Company and Privacy Policy

Company Policies

• NO Smoking in any rooms or communal areas. you will be FINED. 
• Cancelation if you cancel within 7 days of your check-in you will lose your deposit.
• Damages you will be charges for any damages to your room when you have checked out. including excessive cleaning i.e stains on carpet, stains on bedding,
• Antisocial Behaviour will not be tolerated on these premises and you will be asked to leave the premises without a refund for the remaining nights. and the police may be called.

CANCELLATION

• FREE cancellation until 7 days before arrival date.
• If you wish to cancel within the 7 days you will be charged for the 1st night stay.
• NO SHOW  you will be charged the full amount for your stay.   

Privacy

At The Promenade Guest House, the trust and confidence of visitors to our website is our upmost priority. Similarly subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors to our website. Also when somebody fills out any forms or subscribes to our website..

Visitors to our Website

When someone visits www.promenadeguesthous.co.uk we use a third-party service, Google Analytics. To collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how we use cookies on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website. We will be upfront with you about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Newsletter Sign Up

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons. To tell you about stuff you’ve asked us to tell you about. To contact you if we need to get or provide extra information. To check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies. This helps us track and improve our e-newsletter. For more information, please see MailChimp’s privacy notice

You can unsubscribe to general mailings at any time of the day or night. Simply by clicking the unsubscribe link at the bottom of any of our emails. Or by emailing our data protection officer Mr Daniel Panayda. 

Form Submissions
As part of the form submission process on our website. We collect and store the information provided during the form submission.

We use that information for a couple of reasons. To tell you about stuff you’ve asked us to tell you about. To contact you if we need to get or provide extra information. To check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses. 

You can unsubscribe to general mailings at any time of the day or night. Simply by clicking the unsubscribe link at the bottom of any of our emails. Or by emailing our data protection officer Mr Daniel Panayda. 

Links to Other Web Sites
This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy. If you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to Your Personal Information
You can access the personal information that we hold. Email your request to our data protection officer Mr Daniel Panayda. 

Changes to our Privacy Policy
We keep our privacy notice under regular review. This privacy notice was last updated on 31 July 2020.

Cookies Policy
We use a system of classifying the different types of cookies which we use on the Website. Or which may in use by third parties through our websites. The classification developed by the International Chamber of Commerce UK. It explains more about which cookies we use, why we use them. As well as the functionality you will lose if you decide you don’t want to have them on your device.

What is a Cookie?
Cookies are text files containing small amounts of information. Downloaded to your personal computer, mobile. Or another device when you visit a website. Cookies are then sent back to the originating website on each later visit. Or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

How Long are Cookies Stored For?
Persistent cookies. These cookies remain on a user’s device for the period of time specified in the cookie. Activated each time that the user visits the website that created that cookie.

Session cookies. These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window. It finishes when they close the browser window. Session cookies will be created temporarily. Once you close the browser, all session cookies are removed.

Cookies do lots of different jobs, like letting you navigate between pages efficiently. Remembering your preferences, and generally improve the user experience.

You can find more information about cookies at. www.allaboutcookies.org and www.youronlinechoices.eu

Cookies used on the Website

Strictly Necessary Cookies

These cookies enable services you have specifically asked for. These cookies are essential to enable you to move around the Website and use its features. such as accessing secure areas of the Website.

Performance Cookies

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website. For instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and so anonymous. It is only used to improve how the Website works.

Functionality Cookies

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make. Such as your user name, language or the region you are in and provide enhanced, more personal features. These cookies can also be used to remember changes you have made. To text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised. They cannot track your browsing activity on other websites.

Third party Cookies

These cookies allow third parties to track the success of their application. Or customise the application for you. Because of how cookies work we cannot access these cookies. Nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks. You might be sent cookies from these websites. We don’t control the setting of these cookies. Please check those websites for more information about their cookies. Also how to manage them.